Help & Support
Find answers to common questions about searching for NYC apartments
Frequently Asked Questions
How do I set up an alert?
Setting up an alert is easy! After performing a search that matches your criteria:
- Click the "Create Alert" button on the search results page
- Sign in or create an account (we'll send you a magic link - no password needed)
- Choose your notification frequency (instant, daily, or weekly)
- We'll email you whenever new listings match your search!
How do I search by commute time?
In the search filters, enter your work address in the "Commute" field. You can set your maximum commute time and choose between walking, biking, or public transit. We'll show you apartments within your specified commute range.
How can I find rent-controlled apartments?
Use the "Rent Control" filter in the search panel. You can filter for rent-controlled, rent-stabilized, or market-rate apartments. We source this information from NYC Housing and Preservation data when available.
Where does Leaseswap get its listings?
We aggregate listings from major NYC rental platforms including StreetEasy, Zillow, and others. Our database is updated daily to ensure you see the latest available apartments.
Is Leaseswap free?
Basic search and alerts are completely free. Premium features (coming soon) will include advanced filtering, priority alerts, and more. The core search experience will always remain free.
How do I manage my alerts?
Visit the Alerts page to view all your active alerts. You can pause, edit, or delete any alert. You can also adjust notification frequency or update your search criteria.
Can I save listings to view later?
Yes! Click the heart icon on any listing to save it to your favorites. Access your saved listings anytime from your account dashboard.
What is "Guess the Rent"?
Guess the Rent is our daily game where you try to guess the rent prices of real NYC apartments. It's a fun way to learn about NYC rental market prices! Visit /guess to play today's challenge.
Still Have Questions?
We're here to help! Reach out and we'll get back to you as soon as possible.
Bug Reports
Found a bug? Email us at [email protected]
Feature Requests
Have an idea to improve Leaseswap? [email protected]
Dabudage LLC
131 Continental Dr, Suite 305
Newark, DE 19713